FREQUENTLY ASKED QUESTIONS
GENERAL/PRODUCT INFORMATION
Why should I use La Cantina Door?
Quite simply, La Cantina Doors OPEN SPACE. A large wall opening transforms
the space and creates a seamless transition from the outdoors to the indoors.
La Cantina Doors are also preferred by designers and homeowners for the
narrow 3 5/8” wide European stile and top rail. With clean lines
La Cantina Doors also maximizes your view as a glass wall when closed.
Are La Cantina Doors weather tested?
Yes. We have performed weather testing on our doors at independent
test facilities. Air, water and structural performance results achieved
mean La Cantina Doors can be specified for use in most areas. Please refer
to our test results and consult with your architect or engineer. Important
factors to consider are building code requirements, proximity to the coast
and the type of building.
What is the warranty on my La Cantina Door
system?
We take pride in the quality and performance of our doors and stand
by them. In support of this we offer a limited 5-10 year limited warranty.
Refer to our technical resources page for further information.
What does the La Cantina Doors system include?
All La Cantina Doors are sold as complete systems ready for installation
and include the frame, threshold, weather-stripping, doors, glass, hinges,
rollers and multi-point lock and lever handle for the daily passage door.
Installation instructions are provided. Materials for installation, such
as screws to fix to header and flashing, are not included. The wood on
doors and frames is unfinished.
What sizes can La Cantina Doors be? Can
you do custom sizes?
We offer “made to measure” door systems to
fit any opening. Large openings up to 52 feet wide with 8 doors opening
in each direction are possible. Door panels can be up to 39” wide
and 9'4" feet tall. Larger sizes and other custom options are available.
What are the frame depth options?
Standard overall frame depth is 5 5/8” wide. Wood trim extensions to
the interior are available on request. Speak with your contractor regarding
how your La Cantina Doors frame will be finished to the interior and exterior.
What exterior aluminum clad colors are available?
The standard color choices are white, gull gray, sandstone, and bronze.
Custom colors are available on request as a special order. We can match
most powdercoat or paint colors of other door and window manufacturers or custom match your own unique color.
Your La Cantina Doors system either stands on its own as a feature or
matches your door and window package color.
What glass options are available? Can I
get energy efficient glass?
All glass is insulated and tempered as standard and we offer LoE glass for greater energy efficiency.. We can supply most other glass requests
as a special order, including tinted
or laminated glass.
What wood species are available?
We offer three different wood species: vertical grain Douglas fir, clear
Alder and African mahogany.
What is recommended for finishing of wood?
All wood on doors and frame is stain grade and is unfinished so you
can achieve your own desired finish result. Doors can be easily finished
after they are installed. For best finish result we recommend carefully
removing dropbolts and daily door handle and backplate. For sealing behind
hinge leaves unscrew one at a time. Be careful not to get sealant on hardware
as damage may result.
Please ensure that all surfaces, interior and exterior, top and bottom
of wood items, are thoroughly painted, varnished or sealed within ten
(10) days of delivery by acceptable field finishing standards. Protect
door system from jobsite damage, particularly drywall and stucco work
and keep debris out of track. After installation we highly recommend
closing off your doors and covering the opening with a protective sheet.
What hardware finish options are available?
We offer stainless steel, oil-rubbed bronze and brass hinges, lever
handle and backplate. Multi-point hardware in door is satin chrome finish.
What threshold options are there? Can I
have the flooring continue through the opening at the same level?
La Cantina Doors include a threshold that incorporates a bottom guide,
weather-stop and weep system, and is designed to weather-seal against air
and water. The threshold weather-stop is 2 1/8” tall on the inside.
For the best transition we suggest recessing the threshold to reduce the
height of the weather-stop in relation to the finish floor. Having the
exterior patio lower than the weep-holes is required. Refer to the recessed
sill section detail under architectural details.
We also offer a flush floor option with a bottom guide only, common
for commercial applications. Installation with the bottom guide only
is recommended for interior applications or openings without weather
exposure. The flush floor option is not weather tested and no weather warranty is offered .
Are La Cantina Doors available in both outswing
and inswing?
We offer only outswing systems as standard. Inswing systems are available
as a custom order. Inswing systems are not recommended for weather exposed
areas and weather test results are not available.
Does the daily passage door jamb panel swing
180 degrees around?
No. Jamb panels are operated with pivot hardware and open approximately
110 degrees and do not swing back against the wall.
How do La Cantina Doors lock when closed?
Drop bolts are used both top and bottom to secure folding panels. Multi-point
lock and European-style door handle are provided on configurations that
include a daily passage door. Keys are Schlage compatable and can be re-keyed.
Do I have options for the lever handle?
La Cantina
Doors supply one style of lever handle.
Handle styles offered by other door manufacturers may also be compatible. Please
contact us to obtain technical information.
Do you offer screens?
Not currently. We believe that screens close rather than open spaces. We encourage
designers to provide ventilation with nearby screened windows.
Does La Cantina Doors offer matching
single or double hinged doors?
Yes, we offer both wood and aluminum clad standard hinged doors. Please
contact us with your requirements.
QUOTES AND ORDERING
How do I get a quote
and place an order?
Please contact us directly by submitting a quote request via our
Design & Quote module. You can also call us on
(760) 734 1590 or email
sales@lacantinadoors.com.
How do I purchase?
You can select and purchase your La Cantina Doors system directly from
our website through our self-service product
design
and ordering system, or
contact us directly.
What are typical lead
times?
La Cantina Doors manufactures its own products and standard lead time is typically
6-8 weeks. Large quantity or custom (color) orders may take longer.
If I have a pre-existing rough opening,
how do I know what size to order?
We recommend deducting 1” overall from both the width and height of your
rough opening in order to determine the net frame size of your La Cantina Door.
We accept orders based on your approved net frame size. Or simply add 1” overall
to the net frame size ordered to determine your rough opening.
DELIVERY AND INSTALLATION
How are La Cantina Doors
crated and delivered?
All our door systems are complete and ready for installation. Door
panels with hardware attached are packed in a door crate. The frame is “KD” and
in its own crate. We typically ship common carrier direct to jobsite or
to one of our dealers for local delivery. Door panels are typically carried
onto the jobsite individually and two people are needed to receive the
order.
How much does crating
and shipping cost?
We are located in San Diego, CA and generally ship common carrier outside
of Southern California. Your crating and shipping cost depends on your
location and the quantity of door systems and panels ordered. As a general
guideline, crating and shipping is estimated at between 7-10%. All our
door systems are shipped fully crated and insured.
Who can install a La
Cantina Doors folding door system?
We supply installation instructions with all our doors and following these
instructions is required for a correct install and to maintain product warranty.
Installation or service work should only be performed by a suitably experienced
professional. You can ontact us to locate an experienced installer in your
area.
What type of structural
support is required?
La Cantina Doors are top hung and provide superior operating performance.
It is very important that the LCD frame be secured to an adequate header
that does not deflect down when the doors are installed or if there is any
settling in the structure. The structural support required and header size
depends on both the weight of the doors and also surrounding structural
conditions. As an example, door panels 36” wide and 96” tall
typically weigh approximately 110lbs each. We generally see engineered or
steel beams used as headers. Please consult with your designer, structural
engineer or contractor.